shipping & delivery
fast, reliable shipping to get your tech products to you safely and on time
standard shipping
5-7 business days
express shipping
2-3 business days
overnight shipping
next business day
domestic shipping
- • all 50 us states
- • puerto rico
- • us virgin islands
- • guam & american samoa
international shipping
- • canada (7-10 business days)
- • mexico (7-14 business days)
- • europe (10-15 business days)
- • asia pacific (14-21 business days)
order confirmation
instant email confirmation with order details and tracking number
shipping updates
real-time tracking updates via email and sms notifications
delivery confirmation
photo confirmation and delivery signature when available
processing time
orders are processed within 1-2 business days. orders placed after 2pm est on friday will be processed the following monday.
delivery attempts
carriers will attempt delivery up to 3 times. after failed attempts, packages may be held at local facilities for pickup or returned to sender.
signature requirements
orders over $500 require adult signature upon delivery. you can authorize release by leaving a signed note with delivery instructions.
damaged or lost packages
report damaged or lost packages within 48 hours of delivery. we'll work with carriers to resolve issues and provide replacements when needed.
fragile items
extra protective packaging for delicate electronics
+$5.99insurance
full replacement value coverage for high-value orders
+$2.99contact us
email: shipping@jcsmart.com
phone: 1-800-JCSMART
hours: mon-fri 9am-6pm est
track your order
use your order number or tracking number to check status online