privacy policy
your privacy is important to us. learn how we collect, use, and protect your personal information.
jcsmart ("we," "our," or "us") is committed to protecting your privacy. this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. please read this privacy policy carefully.
personal information
- name
- email address
- phone number
- billing address
- shipping address
account information
- username
- password
- profile preferences
- order history
- wishlist items
technical data
- ip address
- browser type
- device information
- cookies
- usage analytics
communication data
- customer service interactions
- feedback
- survey responses
- marketing preferences
order processing
process and fulfill your orders, handle payments, and arrange shipping
customer service
provide support, respond to inquiries, and resolve issues
account management
maintain your account, save preferences, and provide personalized experiences
marketing
send promotional materials, product updates, and relevant offers (with consent)
analytics
improve our website, products, and services through usage analysis
legal compliance
comply with legal obligations and protect against fraud
payment processors
process payments securelydata shared: payment information, billing details
shipping partners
deliver your ordersdata shared: shipping address, contact information
analytics providers
website performance analysisdata shared: usage data, device information (anonymized)
marketing partners
targeted advertising (with consent)data shared: demographic data, preferences (anonymized)
we do not sell your personal information
we do not sell, trade, or otherwise transfer your personal information to third parties for monetary consideration without your explicit consent.
security measures
- • ssl encryption for data transmission
- • secure payment processing (pci dss compliant)
- • regular security audits and updates
- • access controls and authentication
- • data backup and recovery systems
data retention
- • account data: until account closure
- • order information: 7 years (tax purposes)
- • marketing data: until consent withdrawn
- • analytics data: 2 years (anonymized)
- • customer service: 3 years
access
request a copy of your personal data
rectification
correct inaccurate or incomplete data
erasure
request deletion of your data
portability
receive your data in a structured format
objection
object to certain processing activities
withdraw consent
withdraw consent for marketing communications
types of cookies we use
essential
required for website functionality
analytics
help us understand website usage
marketing
personalize ads and content
you can control cookie preferences through your browser settings or our cookie consent banner. note that disabling certain cookies may affect website functionality.
our services are not directed to children under 13 years of age. we do not knowingly collect personal information from children under 13. if you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.
we may update this privacy policy from time to time. we will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. we encourage you to review this privacy policy periodically for any changes.
privacy officer
email: privacy@jcsmart.com
phone: 1-800-PRIVACY
address: 123 tech street, silicon valley, ca 94000
data protection authority
if you are not satisfied with our response to your privacy concern, you may contact your local data protection authority or the federal trade commission.